As a family business, we enjoy providing the personal attention and helping our clients reach their business goals consistently. Echo Communications began in 1978 by Jeanette Parent, who always believed in operating professionally and ethically, and put the client first. This credo has served us well, and has helped our business grow since it first started in Santa Barbara.
I first started working at Echo as a young man in high school and returned to manage the company in 1997. Spending so much time here, I have come to know most of our accounts very closely. This is why I take our service so seriously and am proud to be part of a company in which achieving the highest level of customer service is a fundamental goal.
In the healthcare environment, it is critical to have a fully integrated solution where the answering service works seamlessly with medical staff operations. From a simple program to a solution customized to fit your needs, Echo Communications can provide the right solution for your practice.
Our focus has always been providing the best quality customer service for our clients, along with the highest return on investment. In the call center business where operations never cease, we never stop making our clients our main priority.
We currently operate out of our main call center in Santa Barbara with 25 employees. We use the best medical call center system available, and have numerous options to help simplify your service. We look forward to providing your office the highest level of service you will find anywhere.
Sincerely,
Doug Parent
General Manager and Owner.
